wearable earth echoes

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FAQ

What makes your silk different from other brands?

We use only 100% charmeuse silk, celebrated for its exceptional smoothness, radiant luster, and lasting durability. We use only natural dyes, ensuring that our scarves are not only visually stunning but also eco-friendly and gentle on your skin. Wearing our silk means wrapping yourself in a piece of art, crafted with love for both you and the earth.

How do I follow along with the journey of natural dyeing?

Subscribe to our email list for exclusive bimonthly updates, new releases, and special collections. For inspiration and latest updates, follow us on Instagram @sun.silk.co.

What size are your scarves?

Our scarves are intended to be one-size-fits-most. Please refer to the product descriptions where you’ll find exact dimensions of each scarf. 

How can I style my silk scarf?

Scarves can transform into wraps, sarongs, cover-ups, tops, skirts, headbands, belts, etc. Beyond wearables, these pieces can also bring life to your home as table accents or wall tapestries. Each product page includes styling suggestions—but we encourage you to explore and make it your own.

How do you ensure the quality of your silk?

Our silk is from reputable producers who adhere to ethical and sustainable practices. Each piece is hand-sewn and hand-dyed. 

Where can I find information about returns and delivery?

For detailed information about our return policy and delivery processes, please visit our Returns & Delivery page. 

What should I do if I receive a damaged or incorrect item?

If you do receive a damaged or incorrect item, please reach out to us at sunsilkinfo@gmail.com and we will happily provide you with store credit.

How should I care for my silk?

We recommend a gentle hand wash in cool water with a mild detergent. Avoid wringing or twisting the fabric. Lay flat or hang to dry away from direct sunlight. For more specific details, please visit our care page.

What is the story behind your natural dyes?

We celebrate the ancient art of dyeing with plants and natural materials. Our colors are derived from rich botanicals, minerals, and insects, which not only produce stunning hues but also align with our commitment to sustainability. Each dye tells a story, connecting you to the earth’s cycles and enhancing the beauty of every piece.

Can I wear silk in all seasons?

Silk charmeuse is naturally breathable and temperature-regulating, keeping you cool in warm weather and cozy during cooler months. It’s a versatile choice for feeling comfortable year round.

Are your dyes and materials safe for sensitive skin?

Yes, our natural dyes and high-quality, eco-friendly materials are gentle on all skin types, including sensitive skin. Our silk is breathable and hypoallergenic.

Can I request custom orders?

We are always open to exploring new possibilities. If you have specific requests or ideas, please reach out to us at sunsilkinfo@gmail.com

How can I contact customer service?

Please email us at sunsilkinfo@gmail.com. We are a small team of two, but we will do our best to respond in a timely manner. 

"We naturally want to share what we love with the people we love— this is why affiliate sales is so near and dear to my heart! It can be a powerful passive side income for affiliates and it gives me so much joy to share profits with our community who love intentional, wearable echoes of the Earth!” 

-Katie Anderson
co-founder of sunSILK

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