Terms and Conditions
Welcome to sunSILK. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.
1. Product Information
Our website features a curated selection of luxurious, sustainable silk accessories. Each product description includes details regarding materials, dimensions, and care instructions. We strive for accuracy; however, we cannot guarantee that the colors and details displayed on your device will be completely accurate due to variations in display settings.
At Sun Silk, we celebrate the enchanting process of natural dyeing. All of our items are dyed with natural dyes unless otherwise disclosed. This magical process embraces the beauty of uniqueness, and as such, some variation—such as spots, dye marks, and varied hues—are to be expected in our creations. While we strive to accurately depict the colors of our silks, please understand that slight differences in hue and shade may occur.
Additionally, please note that our silk scarves may vary in size by a few inches. This variation depends on the heat levels of our dye pots during the dyeing process, as some dyes require more consistent heat to achieve their desired depth of color. Consequently, your silk scarf may measure a few centimeters smaller than what is listed in our product descriptions.
2. Pricing
All prices listed on our website are in USD and are subject to change without notice. We reserve the right to modify or discontinue products at any time. Any changes will not affect orders that have already been confirmed.
3. Order Acceptance
Your order constitutes an offer to purchase a product. We will confirm acceptance of your order by sending you an email that confirms the details of your purchase. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or fraud prevention.
4. Payment
Payment for products can be made through various methods as indicated on our website. All payments must be received in full before the products are shipped. We utilize secure payment processing to protect your information.
5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on location and shipping method selected. We are not responsible for delays caused by external factors such as weather, customs, or carrier issues.
6. Returns and Exchanges
We take pride in the quality of our products. If you are not satisfied with your purchase, please refer to our return policy for instructions on how to initiate a return or exchange. All returns must be made within the specified time frame and in accordance with our guidelines.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of our Silk Scarf Company and is protected by copyright and intellectual property laws. Unauthorized use of any material is strictly prohibited.
8. Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which our company operates. Any disputes arising from these terms will be resolved in accordance with local laws.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
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"We naturally want to share what we love with the people we love— this is why affiliate sales is so near and dear to my heart! It can be a powerful passive side income for affiliates and it gives me so much joy to share profits with our community who love intentional, wearable echoes of the Earth!”Â
-Katie Anderson
co-founder of sunSILK
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